Just one week ago, millions of people eagerly waited for flower deliveries that would never come. Valentine's Day is the second busiest flower delivery day, right behind Mother's Day, and is a massive money maker for floral companies. But this year, one company experienced major glitches with their online ordering system and when outraged customers swarmed their customer service department, it was social media to the rescue.  1-800 Flowers is one of the largest Floral retailers and...
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  Where would a person go to find inspiration for a children’s birthday party, planning a wedding, funny quotes, adorable animal pictures and top-rated recipes? The answer isn’t Google; it’s the web’s rapidly exploding new social sharing site: Pinterest. People are pinteresting, pinning, and re-pinning like crazy! If you haven’t caught on yet, you’re missing out. So what is Pinterest? Pinterest is a virtual pinboard. Although the...
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As a Google Analytics Premium Authorized Reseller , we recently hosted a quick webinar covering the high-level details on Google Analytics Premium . If you aren’t familiar with Google’s recent product launch then here are a few key points: It’s intended for large-scale companies with high website traffic (roughly a minimum of a million page views/hits per month and up to 1 billion) Enhanced power: more custom variables, attribution modeling reports, unsampled...
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Everyone has heard of Google Street View but have you heard of Aisle View or Hallway View? The latest rollout of updated features in Google Maps can now provide Android mobile device users with just that: Indoor Navigation. Google Maps 6.0 for Android launched a few days ago with the ability to help people navigate not only on the roadways but inside any public mapped building. Buildings can include anything from shopping malls, airports, large retail stores, etc. Large businesses...
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A few months ago, our Director of Analytics, Tyson Kirksey wrote a helpful blog explaining a new Site Speed reporting feature in Google Analytics that helps webmasters track and see how quickly pages on their site would load. Site speed is a relevant ranking factor that is a part of Google’s ranking algorithm because of the positive or negative impact it can have on a user’s experience. People today expect website pages to load quickly, typically within less than 3 seconds!...
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